FAQ

  • What’s the difference between Design Spikes, Decision Spikes and Coaching Spikes?

    Design Spikes help teams explore options, create clarity and shape a direction that can be prototyped or tested.
    Decision Spikes help teams evaluate options quickly and reach a confident, shared decision in a short timeframe.
    Coaching Spikes help individuals make progress on a specific personal, behavioural or leadership challenge over two focused weeks.

  • How long does each Spike take?

    Design & Decision Spikes
    These run over 2 focused days.

    Day 1: Align on goals, map the challenge, uncover constraints, and generate solution directions.

    Day 2: Pressure-test options, make decisions, and leave with a clear, actionable plan.
    An optional 3rd day is available if deeper validation is required — e.g., rapid user interviews, concept testing, or feasibility checks with technical stakeholders.

    Coaching Spikes
    These take place over two weeks, designed for behaviour change rather than sprint-style intensity.

  • Are Design and Decision Spikes remote or in person?

    We recommend delivering Design and Decision Spikes in person, as the pace, energy and collaboration are strongest when people share the space.
    However, we can adapt both for remote delivery. Remote versions are priced individually, as they require different facilitation setups.

    Standard in-person pricing includes UK travel and expenses, except for remote or hard-to-reach locations, which are priced separatel

  • What kinds of problems are Spikes best for?

    Spikes work best when there is one clear challenge, such as:
    • choosing between competing ideas
    • prioritising or clarifying direction
    • exploring a new product or feature concept
    • navigating role changes or transitions
    • building confidence or unblocking a specific behaviour
    • resolving uncertainty quickly

  • Can Coaching Spikes be fully remote?

    Yes. Coaching Spikes are designed around remote working. Most of the progress happens asynchronously through structured prompts and reflections. The start and end sessions can be on video or delivered as long-form scheduled chat if a live session isn’t right for the individual.

  • Do participants need to prepare anything?

    Not much. For Design and Decision Spikes, all we need from participants is a clear sense of the core question or challenge they want to focus on. We’ll handle the structure, facilitation and synthesis.

    Where possible, we ask the organiser to share a small amount of relevant background information in advance — only what will help us understand the context and avoid spending valuable workshop time on scene-setting. It’s not essential, but a little preparation allows us to come in well-briefed and saves the group time during the sessions.

  • What tools or set up do we need?

    For Design Spikes and Decision Spikes, you’ll just need:
    • a room large enough for the group
    • a projector or large screen
    • a whiteboard or a large writable surface
    • space to put up Post-its or printed materials

    Simple physical tools are best — nothing complex required.

    For Coaching Spikes, we’ll use your existing tools. Daily prompts can run through Slack, Teams, WhatsApp, or any secure chat platform you already use. The start and end sessions can run on any video tool your organisation prefers — Zoom, Teams, Meet, etc. If nothing is available, we can default to Google Hangouts.

  • How does AI fit into the process?

    We use modern AI tools to accelerate ideation, surface perspectives, stress-test assumptions, and support synthesis.
    AI doesn’t replace judgment — it strengthens it.
    We always work within your organisation’s AI policies and never ask participants to share sensitive datas here

  • What if we need something different or a modified Spike?ist Item

    No problem. We’re happy to adapt the format — whether that’s adjusting the structure, adding sessions, creating team-specific versions, or tailoring delivery to individual needs.
    Just note it in the booking form and request a call; we’ll discuss options before you commitption goes here